Frequently Asked Questions
Hot Tub Spa Maintenance Tips | Swimming Pool Maintenance | General Information
General Questions
What is in the Clear Choice Spa Drops, Swim Spa and Pool Treatment?
The ingredients in our products are a blend of several types or classes of natural enzymes and co-enzymes that rapidly start the natural oxidation process and the self-purification of your spa, swim spa and pool.
It contains a non-toxic surfactant (soap) that breaks down organic waste to a smaller size. The smaller waste particles allow for a rapid, natural oxidation process to occur.
Our treatment also contains a special nutrient (food source) that sustains the healthy bacteria but will not feed any type of infectious bacteria we do not want. This ensures that the enzyme system stays alive and healthy between soaking and swimming.
How was it discovered?
This natural spa water system was invented by a leader in the natural bioremediation field, John Warberg. He has replaced traditional toxic chemicals with enzyme formulas in a multitude of industries including medical and dental, food processing, agriculture, wastewater, recreational waters, meatpacking and aquaculture
How long has Clear Choice been proven to work?
This natural system has been on the market since 1996 with great results with hundreds of thousands of happy hot tub owners worldwide.
How much does it cost per month or year to use your hot tub products?
On average the “Start up Kit with Micron Sleeve” ($144.95) lasts at least a year. The bottle of Spa Drops can last up to 18 to 24 months. We figure the average cost of using our products is less than $10 per month.
How much does it cost compared to traditional spa maintenance?
Will your Clear Choice products work with all types of water conditions?
Can I use the Clear Choice Water System in Soft tubs & inflateable ones?
Chlorine and Bromine makes my skin break out in a rash. Will your products help with this?
How will Clear Choice affect my hot tub plumbing and mechanical parts, etc.?
How do I know your products are working and my hot tub is safe?
Clear Choice has been selling their products around the world since 1996 and has never had an incident where someone was harmed or became sick from using our products.
What is in the Clear Choice Spa Drops, Swim Spa and Pool Treatment?
The ingredients in our products are a blend of several types or classes of natural enzymes and co-enzymes that rapidly start the natural oxidation process and the self-purification of your spa, swim spa and pool.
It contains a non-toxic surfactant (soap) that breaks down organic waste to a smaller size. The smaller waste particles allow for a rapid, natural oxidation process to occur.
Our treatment also contains a special nutrient (food source) that sustains the healthy bacteria but will not feed any type of infectious bacteria we do not want. This ensures that the enzyme system stays alive and healthy between soaking and swimming.
I am chemically sensitive, will your products work for me?
Are your products safe for my kids?
Do I ever need to shock my hot tub and if so, what should I use?
Do I need to buy anything else besides your Start up Kit for my Hot Tub?
What will my local hot tub store or dealer tell me about Clear Choice?
What's the difference between your products and other natural products on the market?
Do your products sanitize the water?
Can I use scents and aromatherapy salts with your products?
How long have you been in business for?
Can I go on vacation and leave my hot tub alone for periods of time?
Is there a temperature that is too high or too low for your enzymes to work?
Will Clear Choice still work if I have an ozone or ultra violet light installed in my spa?
Why can't I find your products in Hot Tub stores?
Your products sound too good to be true. Why isn't everyone using your products?
We hope they find us.
Ordering & Shipping
How long does it take to get my products once my order is placed and what does it cost?
How do we ship, what does it cost?
Do you ship to other countries and what does it cost?
Soft & Inflatable Hot Tubs
Will your products work with Soft or inflatable hot tubs?
Water Changes & Maintenance
How often should I change out my water in the hot tub?
How do I clean the spa filters and the Micron Sleeve with your system?
Is it okay to use bleach or chlorine to sterilize my filters and Micron Sleeve?
Do I need to buy anything else besides your Start up Kit for my Hot Tub?
Do I need to use the Spa Prep and purge my filter with each water change?
Can I use my old filters when I change over to the Clear Choice System?
Do I need to purge my hot tub with the Spa Prep even though my hot tub is brand new?
Can I leave the tub running with the Spa Prep for longer than 7 days?
We only use our hot tub once or twice a week. Should we adjust the weekly dosage?
We use our hot tub everyday, should we use more of the Spa Drops?
What is the best way to clean our hot tub cover while using your products?
How do I figure how many gallons my hot tub is?
How often should I use the 'Spa Prep' product?
Do I add the Spa Drops when I am using the 'Spa Prep'?
Can I reuse the 'Clear Choice pre-filter' for the garden hose to fill my tub?
How often should I clean and/or change my spa filter?
How often should I clean and/or change my spa filter?
Spa Prep
Do I have to use the Spa Prep for the system to work and how long do I leave it in the hot tub for?
What is in the Spa Prep and can I use the spa during the purge?
Yes, you can use the hot tub during the purge if it feels and looks inviting. If it’s too dirty from cleaning out the spa, wait until you refill it.
Why do I need to remove the filters when I use the Spa Prep for the purge?
The only exception to this is if you have large debris getting into your tub like leaves, etc. In this case, check your filters once or twice a day and clean as needed.
How long should I run my hot tub with the Spa Prep? Does the hot tub need to be hot and do I run the jets each day during the purge time?
My hot tub is overflowing with foam during the purge time, what should I do?
Do I need to use the Spa Prep and purge my hot tub even if I a have been using your system with each water change?
Do I need to purge my hot tub with the Spa Prep even though my hot tub is brand new?
Can I leave the tub running with the Spa Prep for longer than 7 days?
How often should I use the 'Spa Prep' product?
Do I add the Spa Drops when I am using the 'Spa Prep'?
Spa Drops
How do I know if I'm adding too many to too few Spa Drops to my water?
How long will my bottle of Spa Drops last for and how can I tell if it's still good?
What's the best way to store my bottle of Spa Drops?
Micron Sleeves
What is the Micron Sleeve and how many do I need?
How do I clean the filters and the Micron Sleeve with your system?
How long with the Micron Sleeve last for?
Hose Pre-Filter
How does the Hose Pre-filter work?
I already have a house water filter system, do I still need to use your Hose Pre-filter?
How long will my Hose Pre-filter last?
The water flow in my Hose Pre-filter is coming out very slowly?
Maintaining a Swim Spa
Do I need to use chlorine with the Swim Spa Treatment?
Can I use just the Swim Spa Treatment without changing my water?
Swimming Pool Maintenence
Do I need to use chlorine with the pool treatment?
Will the pool treatment work with sand filters?
How much pool treatment do I need to order for my pool?
Do I need to drain the pool to start using the pool treatment?
Hot Tub Troubleshooting
Overdosing with Spa Drops
If you notice a brown gooey substance beginning to develop along with a strong musty smell that doesn’t go away; this is a sign of overdose.
Under dosing with Spa Drops
Adjusting your pH
Circulation and Filtering
Your Filters
Patience
Milky white water
Light musty odor
Green or brownish tint
Cloudy water
Slippery sides to the hot tub
Foamy water
Rough surface deposits forming on hot tub walls
Flakes in the water
Slippery feel to walls of hot tub
Skipping steps
General Questions
What is in the Clear Choice Spa Drops, Swim Spa and Pool Treatment?
The ingredients in our products are a blend of several types or classes of natural enzymes and co-enzymes that rapidly start the natural oxidation process and the self-purification of your spa, swim spa and pool.
It contains a non-toxic surfactant (soap) that breaks down organic waste to a smaller size. The smaller waste particles allow for a rapid, natural oxidation process to occur.
Our treatment also contains a special nutrient (food source) that sustains the healthy bacteria but will not feed any type of infectious bacteria we do not want. This ensures that the enzyme system stays alive and healthy between soaking and swimming.
How was it discovered?
This natural spa water system was invented by a leader in the natural bioremediation field, John Warberg. He has replaced traditional toxic chemicals with enzyme formulas in a multitude of industries including medical and dental, food processing, agriculture, wastewater, recreational waters, meatpacking and aquaculture
How long has Clear Choice been proven to work?
This natural system has been on the market since 1996 with great results with hundreds of thousands of happy hot tub owners worldwide.
How much does it cost per month or year to use your hot tub products?
On average the “Start up Kit with Micron Sleeve” ($144.95) lasts at least a year. The bottle of Spa Drops can last up to 18 to 24 months. We figure the average cost of using our products is less than $10 per month.
How much does it cost compared to traditional spa maintenance?
Will your Clear Choice products work with all types of water conditions?
Can I use the Clear Choice Water System in Soft tubs & inflateable ones?
Chlorine and Bromine makes my skin break out in a rash. Will your products help with this?
How will Clear Choice affect my hot tub plumbing and mechanical parts, etc.?
How do I know your products are working and my hot tub is safe?
Clear Choice has been selling their products around the world since 1996 and has never had an incident where someone was harmed or became sick from using our products.
What is in the Clear Choice Spa Drops, Swim Spa and Pool Treatment?
The ingredients in our products are a blend of several types or classes of natural enzymes and co-enzymes that rapidly start the natural oxidation process and the self-purification of your spa, swim spa and pool.
It contains a non-toxic surfactant (soap) that breaks down organic waste to a smaller size. The smaller waste particles allow for a rapid, natural oxidation process to occur.
Our treatment also contains a special nutrient (food source) that sustains the healthy bacteria but will not feed any type of infectious bacteria we do not want. This ensures that the enzyme system stays alive and healthy between soaking and swimming.
I am chemically sensitive, will your products work for me?
Are your products safe for my kids?
Do I ever need to shock my hot tub and if so, what should I use?
Do I need to buy anything else besides your Start up Kit for my Hot Tub?
What will my local hot tub store or dealer tell me about Clear Choice?
What's the difference between your products and other natural products on the market?
Do your products sanitize the water?
Can I use scents and aromatherapy salts with your products?
How long have you been in business for?
Can I go on vacation and leave my hot tub alone for periods of time?
Is there a temperature that is too high or too low for your enzymes to work?
Will Clear Choice still work if I have an ozone or ultra violet light installed in my spa?
Why can't I find your products in Hot Tub stores?
Your products sound too good to be true. Why isn't everyone using your products?
We hope they find us.
Ordering & Shipping
How long does it take to get my products once my order is placed and what does it cost?
How do we ship, what does it cost?
Do you ship to other countries and what does it cost?
Soft & Inflatable Hot Tubs
Will your products work with Soft or inflatable hot tubs?
Water Changes & Maintenance
How often should I change out my water in the hot tub?
How do I clean the spa filters and the Micron Sleeve with your system?
Is it okay to use bleach or chlorine to sterilize my filters and Micron Sleeve?
Do I need to buy anything else besides your Start up Kit for my Hot Tub?
Do I need to use the Spa Prep and purge my filter with each water change?
Can I use my old filters when I change over to the Clear Choice System?
Do I need to purge my hot tub with the Spa Prep even though my hot tub is brand new?
Can I leave the tub running with the Spa Prep for longer than 7 days?
We only use our hot tub once or twice a week. Should we adjust the weekly dosage?
We use our hot tub everyday, should we use more of the Spa Drops?
What is the best way to clean our hot tub cover while using your products?
How do I figure how many gallons my hot tub is?
How often should I use the 'Spa Prep' product?
Do I add the Spa Drops when I am using the 'Spa Prep'?
Can I reuse the 'Clear Choice pre-filter' for the garden hose to fill my tub?
How often should I clean and/or change my spa filter?
How often should I clean and/or change my spa filter?
Spa Prep
Do I have to use the Spa Prep for the system to work and how long do I leave it in the hot tub for?
What is in the Spa Prep and can I use the spa during the purge?
Yes, you can use the hot tub during the purge if it feels and looks inviting. If it’s too dirty from cleaning out the spa, wait until you refill it.
Why do I need to remove the filters when I use the Spa Prep for the purge?
The only exception to this is if you have large debris getting into your tub like leaves, etc. In this case, check your filters once or twice a day and clean as needed.
How long should I run my hot tub with the Spa Prep? Does the hot tub need to be hot and do I run the jets each day during the purge time?
My hot tub is overflowing with foam during the purge time, what should I do?
Do I need to use the Spa Prep and purge my hot tub even if I a have been using your system with each water change?
Do I need to purge my hot tub with the Spa Prep even though my hot tub is brand new?
Can I leave the tub running with the Spa Prep for longer than 7 days?
How often should I use the 'Spa Prep' product?
Do I add the Spa Drops when I am using the 'Spa Prep'?
Spa Drops
How do I know if I'm adding too many to too few Spa Drops to my water?
How long will my bottle of Spa Drops last for and how can I tell if it's still good?
What's the best way to store my bottle of Spa Drops?
Micron Sleeves
What is the Micron Sleeve and how many do I need?
How do I clean the filters and the Micron Sleeve with your system?
How long with the Micron Sleeve last for?
Hose Pre-Filter
How does the Hose Pre-filter work?
I already have a house water filter system, do I still need to use your Hose Pre-filter?
How long will my Hose Pre-filter last?
The water flow in my Hose Pre-filter is coming out very slowly?
Maintaining a Swim Spa
Do I need to use chlorine with the Swim Spa Treatment?
Can I use just the Swim Spa Treatment without changing my water?
Swimming Pool Maintenance
Do I need to use chlorine with the pool treatment?
Will the pool treatment work with sand filters?
How much pool treatment do I need to order for my pool?
Do I need to drain the pool to start using the pool treatment?
Hot Tub Troubleshooting
Overdosing with Spa Drops
If you notice a brown gooey substance beginning to develop along with a strong musty smell that doesn’t go away; this is a sign of overdose.
Under dosing with Spa Drops
Adjusting your pH
Circulation and Filtering
Your Filters